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Come work for Heavy Seas! We currently have the following positions available:
Hospitality General Manager

Reporting to the Director, Marketing and Hospitality, The Hospitality General Manager (HGM) is responsible for the management of all daily operations and leads the Hospitality Crewe at the Heavy Seas Taproom. The HGM works with our Heavy Seas Alehouse partners so that our Heavy Seas Brand Standards are met.The HGM leads by example based on the principle that we are all brand ambassadors, representing Heavy Seas Beer and one another. For more information, please click here for the full job description.

Hospitality General Manager Responsibilities and Duties:

  • Delivers revenues and profits by developing, marketing, and leading the Crewe by example and , providing great customer service. Direct reports include bar manager(s) and community outreach and event specialists. The HGM manages our third-party food partner and other preferred caterers for private events.
  • Responsible for beer training of Taproom staff members. Cultivate an enthusiastic atmosphere for beer knowledge and a fun, optimistic place to work. Works with Alehouse management to provide tools for beer training with their staff members.
  • Establishes business plan by surveying demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates.
  • Meets financial objectives preparing strategic and annual forecasts and budgets; analyzing variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase average checks.
  • Attracts patrons by developing and implementing marketing, advertising, public and community relations programs; evaluating program results; identifying and tracking changing demands.
  • Controls purchases and inventory; negotiating prices and contracts; developing preferred supplier lists; reviewing and evaluating usage reports; analyzing variances; taking corrective actions.
  • Maintains operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements.
  • Maintains guest satisfaction by monitoring, evaluating, and auditing food quality and service of our third-party food vendorpartner at the Ttap room and our licensee partners in the Alehouses, beverage, and service offerings at the Ttap room and as provided by our license partners in the Alehouses; initiating improvements; building relationships with preferred guests.
  • Accomplishes human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining management staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
  • Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.
  • Maintains professional and technical knowledge by tracking emerging trends in the industry; benchmarking state-of-the-art practices.
  • Accomplishes company goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Key Competencies:

  • Cost Accounting
  • Developing Budgets
  • Financial Planning and Strategy
  • Decision Making
  • Staff Training
  • Process Improvement
  • Strategic Planning
  • Verbal Communication
  • Customer Focus
  • Management Proficiency
  • Managing Profitability
  • Quality Focus
  • Maintenance and repair work and oversight
  • Quality control
  • Entertainment and events integration
  • Communications (both internal and external)

Job Requirements:

  • 5+ years' experience in restaurant management.
  • 5+ years' experience in restaurant management.
  • Strong people management skills.
  • Candidate must have strong leadership, communication, and collaboration skills.

Please send us a resume and cover letter outlining specifically why you want to be the Hospitality General Manager for Heavy Seas Beer to with the subject line "Hospitality General Manager".

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